FAQ

Good To Know!

Popular FAQ`s

Who can stay at the shelter?

Any woman and their dependent children who are experiencing family violence can stay. There is a maximum age for male children so please call us to discuss your options.

How do I get there?

We pay for and arrange transportation for you and your children to come to Cara Transition House directly from your home or from another location.

Do I need to call before I come?

Yes, we do like to speak to you before you come to our shelter. We may not have room available when you come so we want to be sure to find the safest options for you and your dependents. You can call us at 1-877-800-2272 at any time.

Does it cost to stay there?

No, all the services offered by our shelter are free.

Will I have my own room?

Yes, every family or single woman has their own room. You may however need to share a washroom with another family (kind of like a B&B).

How long can I stay?

You can stay up to six weeks.

I have not been physically abused; can I still get help there?

Yes. We are here to help you if you have experienced any type of abuse. Physical, emotional, sexual, financial, spiritual, or psychological abuse. If you feel unsafe call us at 1-877-800-2272. We want to help.

What should I bring?

Medications (for yourself and your children)

Eyeglasses, contact lenses, hearing aids and any other medical device.

MCP, Social Insurance Number, Driver's License

Clothing

Cell phone and charger

Purse or wallet

Security items for the children (toy, blanket, pacifier, etc.)

Legal documents (birth certificates, marriage certificate, insurance papers, court orders, custody papers, etc.)

Financial papers (debit card, credit cards, bank statements, etc.)

Public health records (children's vaccine records)

Immigration papers, work permits, passports.

Don't worry if you are unable to gather all the things that you would like to before coming. Your priority is your safety and the safety of your children. We have many supplies on hand and can work with other agencies to help you get what you need.

Will my partner know I’m there? Will I be safe?

You do not have to tell anyone where you are staying. While we do what we can to keep the location of the shelter private, some people do know where we are located. We do have your safety in mind so no one can get into our building unless we let them in. We have excellent security and safety protocols so you can feel safe and secure in our shelter.

Will I have contact with my friends and family? What about my work?

Yes, if you want to. We do encourage you to keep contact with any support people in your life. You can visit with family and friends and talk to them when you need. You may even have an overnight visit away from the shelter if you feel it is safe to do so. Coming to the shelter doesn’t need to disrupt all aspects of your life. You can work, go to school, socialize with family and friends and still get the support you need at the shelter.

Do You Think You Are
Being Abused?

Without intervention your situation will likely intensify and worsen.
Help is available.

Call us at: 1-877-800-2272

get in touch